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By ordering a commission from me, user Elzebub ("the Artist"), you ("the Client") affirm to have read and agree to be legally bound by the following Terms of Service listed below. Failure to abide by the Terms of Service may result in a rejected/ cancelled commission with or without a refund, and/ or a blacklist/ public service announcement. Please note that these Terms of Service may be subject to change without prior notice.
These Terms of Service are in effect as of MONTH 11, 2022.

SECTION 1.1 - WILL DRAW
The Artist is willing to draw any of the following:

  1. Human(oid) | Kemonomimi | Anthro | Feral | Mecha/Robots

  2. Original Characters and/ or Fan Characters

  3. Pin-up/ Nudity

  4. Light Gore
    (Ex. Excessive blood, detached limbs, etc.)

  5. Heavy gore
    (Ex. Detailed internal body parts)

  6. Implied Sexual Content

  7. Explicit Sexual Content

  8. Sexual Content

  9. Characters in appearance of the following age ranges:

    1. Toddlers/ Children

    2. Teenagers

    3. Young adults (18 - 35 years old)

    4. Middle-aged adults (36 - 55 years old)

    5. Elderly (56+ years old)

  10. Any couple type of any sexuality
    This includes but is not limited to:

    1. Canon x Canon

    2. Canon x OC

    3. OC x OC

    4. Male x Female

    5. Male x Male

    6. Female x Female


SECTION 1.2 - WILL NOT DRAW
The Artist will not draw any of the following:​

  1. Sexualized underage characters (in actual age and appearance)

  2. Pedophilic relations

  3. Incestuous relations

  4. Certain kinks/ fetishes (ex. watersports, DDLG...); the Client is asked to confirm with the Artist beforehand if a certain kink/ fetish is acceptable.

  5. Hate speech or imagery of any kind (racism, homophobia, hate symbolism, and etc.)


SECTION 2 - GENERAL

  1. The Artist has a right to refuse the commission for whatever reason, with or without explanation.

  2. The Artist has a right to cancel the commission for whatever reason, with or without explanation.
    (Please see Section 6 - Refunds for more information on cancellations.)

  3. The Client has a right to cancel the commission for whatever reason, with or without explanation.
    (Please see Section 6 - Refunds for more information on cancellations.)

  4. The Artist has a right to upload the commission on any/ all social media (Twitter, Toyhou.se, Instagram, etc.) unless specified by the Client beforehand to keep the commission private.

  5. Payment is to be made before the art is started, and is paid through an invoice. A sketch will be sent for confirmation. The sketch will be resized and watermarked. The commission will be colored/shaded when confirmation from the Client has been given.

  6. The Artist will not work with deadlines or rush orders.

  7. The Artist does not work on a "first come first serve" basis. Smaller commissions/ commissions that do not take much time may be worked on in between larger commissions/ commissions requiring more time.

  8. NSFW commissions may only be ordered by a Client 18 years of age or older. If the Artist has any reason to suspect the Client is underage while asking for an NSFW commission, the commission will be automatically rejected/ cancelled, in addition to a public service announcement being made.

  9. The Client may contact the Artist at any time to ask for a progress check on the commission, but no more than once every two weeks. The Client is encouraged to contact the Artist via social media (Twitter, Toyhou.se, Instagram) if the Client is unable to reach the Artist via e-mail.


SECTION 3 - IMAGE RIGHTS

  1. The Client may make minor edits to the completed commission (ex. Cropping, Adding text/ borders, Changing Brightness/ Contrast/ Hue/ Saturation...).

  2. The Client may use/ reupload the commission for personal/ non-commercial use, but only if proper credit to the Artist (Elzebub) and a linkback to any of the Artist's social media (Twitter, Toyhou.se, Instagram) is provided.

    1. If the commission includes characters that do not belong the Client, additional credit to the owner(s)/ creator(s) of said characters must be provided when using/ reuploading for personal/ non-commercial use.

  3. The Client may not use the commission for any commercial use unless discussed with the Artist beforehand.

    1. Commissions for commercial use will be charged more than personal/ non-commercial commissions. Prices are negoatiable.

    2. If the commission includes characters that do not belong the Client, the Client can not use the commission for commercial use unless explicitly written permission from the owner(s)/ creator(s) of said characters is provided.

  4. The Client may not claim the commission as his/ her/ their own work, whether (s)he/ they did or did not make any edits to the commission.

  5. The Artist does not claim ownership to any of the characters/ subjects portrayed in the commission. Characters belong to their respective creator(s).


SECTION 4 - DELIVERY/ TURNAROUND

  1. All commissions will be done digitally.

    1. There will be no hard copies.

    2. The Client is paying for a service/ digital good and will not require any shipping of any kind.

  2. All commissions will be done in the style ordered.

  3. All commissions will be .PNG with dimensions ranging from 1000px - 3000px+ at 72DPI, unless specified otherwise. Exceptions may be made, depending on the commission.

  4. The Client may ask for a specific canvas size for the commission.

    1. Commissions with a canvas size larger than 3000px will have an additional charge.

    2. Commissions with a canvas size smaller than 1000px may have prices negotiable. (Note: Smaller canvas sizes may result in losses to detail/ and or quality).

  5. The Client may ask for the commission to be 300DPI if the Client plans to personally print the commission; however, there will be an additional charge.

  6. All commissions will be sent via direct message through chosen social media with the completed commission .PNG file attached.

  7. Unless specified not to upload the commission to the public, commissions may be posted on the Artist's social media, resized and watermarked.

    1. Commissions may be posted on the Artist's social media after the Client has received and approved the original and unmarked commission file.

    2. The Client may choose to remain anonymous when the Artist publicly uploads the commission.

  8. Depending on the desired style and queue, the estimated turnaround is about one (1) week to two (two) months at the latest.

    1. If the Artist has to take longer than two (2) months to complete the commission for whatever reason, the Client will be contacted and informed of the status of his/ her/ their commission.


SECTION 5 - PAYMENT

  1. Payment is to be made upfront.

  2. Payment is to be made via PayPal only.

  3. PayPal payment is to be done in USD (American Dollars).

  4. PayPal payment is be done using invoices. The Artist will require the Client's PayPal e-mail.

  5. The Client does not need to pay extra for any of the PayPal fees.

  6. Payment must be sent within 72 hours after confirmation.


SECTION 6 - REFUNDS

  1. If the Client cancels his/ her/ their commission for whatever reason, the Client will receive a partial refund, depending on how much of the commission has been finished:

    1. 25% refunded if in the lineart stage

    2. The Artist does not offer refunds if at the base colouring stage and up.

    3. The Client will not receive any files of the commission.

  2. If the Artist cancels the commission for whatever reason, the Client will receive a full refund, in addition to a .PNG file of whatever progress of the commission has been completed.

  3. Refunds will be given within 72 hours after correspondence.

  4. The Client will not be refunded if (s)he/ they are unsatisfied with the commission.

    1. If the Client is unsatisfied with the commission, the Artist is willing to discuss and make minor edits (ex. adjusting colours), up to a maximum of two (2) times after correspondence. Any desired major revisions (ex. reposing, colour scheme change, etc.) will be rejected.

    2. The only major revisions permitted are details that the Artist may have missed and was specified by the Client in the order form/ correspondence while the commission was still in the sketching/ lineart stage (ex. missing tattoo that's essential to the character's design).


SECTION 7 - COMMISSION PROCESS
​The following is a sample of the Artist's commission process:

  1. The Client orders an illustration through direct message through Toyhou.se, Discord, Twitter, other social media, linked by the Artist.

  2. The Artist contacts the Client via the platform within 72 hours after the Client has sent the inital message, confirming the acceptance or rejection of the commission. Upon acceptance, the final price and details of the commission is confirmed.

  3. Payment is to be made (via PayPal Invoice). The Client will receive a rough sketch (resized and watermarked) of the commission. Any and all major revisions must be done at this stage.

  4. The Client approves the sketch. The Artist will then go on to color/shade the illustration.

  5. Upon completion of the commission, the Client will receive the commission file via direct message through one of the aforementioned social media platforms. Only minor changes (ex. brightness, colour adjustments, etc.) can be made at this point. Any and all major revisions (ex. reposing, colour scheme change, etc.) will be rejected.

  6. The Client gets a watermarked version of the finished illustration, the Artist can provide an unwatermarked version should The Client ask after it, without additional cost.

  7. If permitted, the Artist posts a resized and watermarked version of the commission on social media.

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